State Farm® Insurance Agent Emily Nunnelee
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
eliyah ozer
November 6, 2024
"As someone who has listened to a lot of hold music in my life, it was really refreshing to call for a question and get an answer plus possible help in less than five minutes! Thank you Ms. Emily!"
"Eliyah, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our West Monroe State Farm office. Please let us know if we can help with any other insurance needs! ~Emily"
Garrett Lindsay
November 5, 2024
"Great customer service"
"Garrett, thank you for your review! I'm glad you had a pleasant experience with our office. We look forward to helping you again soon! 11/6/24: Thank you for updating your review! We appreciate your feedback and the opportunity to serve your insurance needs!"
Phyllis Fuller
November 5, 2024
"We love working with Emily’s office. Today Crystal helped me with an overpayment situation."
"Thank you so much for your review, Mrs. Phyllis! I'm happy to hear Crystal was able to help you with your questions. We're here for all your insurance needs! :) -Emily"
Ethan Terral
November 4, 2024
"Emily and her team are wonderful! Crystal helped me put insurance on my vehicles and answered all of my questions with a friendly attitude and a smile! Please give her a call and let her help you with any insurance needs!"
"Ethan, thank you so much for your 5-star review and congratulations on your new truck! My State Farm team and I are happy to be your good neighbor in West Monroe! -Emily Nunnelee"
Tabitha Thomas
October 25, 2024
"Very kind and helpful service. If I go with state farm again, I'll defenetly be contacting them."
"Tabitha, thank you so much for letting us know about your experience. We appreciate you and look forward to helping you again with your auto insurance needs! :)"
Michael Mercer
October 19, 2023
"Emily and team are the absolute best. World-class customer service. They have proven this to me every time I have called them. I am updating my review here just to say again how impressed I am with them after talking to Emily today about some questions that I had. I wouldn't consider going anywhere else for my insurance needs. Called the office today to ask some questions about a claim and Emily took my call and was very kind and understanding. I was transferred to the claims office and once again I was met with employees who were very friendly, courteous, and treated me like a valued customer. On top of all that, they totally took care of me and helped me open a claim. I have had State Farm insurance for 35 years and I would never go anywhere else. Thanks Emily!"
"Thank you for your loyalty and the kind words, Michael. I'm glad we were able to make assisting you with your insurance needs such a positive experience!"
Melanie Lugo
July 19, 2023
"I just love these guys! They truly make me feel right at home."
"Thank you so much for your review, Mrs. Melanie! We enjoy seeing you and helping you with all your insurance needs!"
Peggy Blakeney
June 21, 2023
"State Farm has had my back since I began driving. Staff at this location is friendly, knowledgeable. Would not go anywhere else!"
"Thank you so much Mrs. Peggy! We are thankful for your loyalty over the years and we enjoy helping with your insurance needs. Looking forward to seeing you again next month! -Emily"
Tim Milstd
March 3, 2023
"Wonderful people and great help!"
"Thank you for the review, Tim! I'm happy Ethan was able to help you earlier this week. My team and I strive to assist in all your insurance needs! - Emily"
Traci Futrell
February 16, 2023
"Always a friendly and helpful staff. Never had any problems here. Plan on being here forever!"
"Traci, thank you so much for sharing your experience with us! We appreciate you and the opportunity to help you with your auto insurance needs over the years!"
Annette Darden
January 31, 2023
"Very friendly and knowledgeable! This is a big plus for me! All of my questions were quickly answered without having to look it up and get back with me. I highly recommend Emily Nunnelly State Farm!❤️"
"Mrs. Annette, thank you so much for sharing your experience! We appreciate you being a part of our State Farm family here in West Monroe!"
D P (DP)
January 23, 2023
"They take your money then won’t pick up your calls. Quoted 350 but still tried to charge me 500/month!!!! Literally the most UNPROFESSIONAL insurance company I’ve ever dealt with. Please stay away from these people"
"I am sorry you feel this way and I do appreciate you sharing your frustration. Please stop by our office or give us a call at 318-323-2353 during our local regular business hours of Monday - Friday 8:30am to 5:00pm so I can discuss these concerns with you. Thank you!"
Cris
November 14, 2022
"I love Ms.Emily, Ms.Crystal, and Mr.Josh @ Statefarm they are always professional, pleasent, and prompt to assist you with any needs!😁 I would give them 10 ⭐️ If I could!"
"Thank you so much for taking time to share your experience! We appreciate your kind words and the opportunity to help you with your insurance and financial needs! :) "
John J Finley
October 14, 2022
"Great Customer Service"
"Thank you for the review, John! I'm glad you had a great experience today and we look forward to helping you with your personal price plan!"
Michelle Oakes
October 13, 2022
"Wonderful people to work with! Everyone at this office that I have spoken with has been friendly, knowledgeable, and helpful"
"Michelle, thank you for your kind words and loyalty! We enjoyed assisting you with your insurance needs today and look forward to visiting with you again soon!"
Nesi Harrell
October 13, 2022
"New Customer and Crystal was awesome throughout the entire process!"
"Thank you so much Ms. Harrell! We're happy to help you with your insurance needs and are excited to have you part of our State Farm Family!"
Irene Besant Williams
August 8, 2022
"I love going in that place, they are so nice and clean and respectable, they are really nice people."
"Thank you Mrs. Irene! We enjoyed visiting with you and hope you find the atlas useful. We look forward to helping you with all your insurance needs!"
Byron Bryant
November 22, 2021
"Best insurance I ever had.thank y’all for the service."
"Thank you so much Byron. We appreciate you, too!"
Slow Momentum
October 23, 2020
"My Agent. Very Thankful"
"Thank you! We appreciate you, too. Stay safe on those roads and enjoy the journey!"
Brittany Forbis
August 20, 2018
"Emily and her staff are super friendly!!! Next time you are near there getting Castor and Chicory, stop by and let them quote your insurance!!!!"
"Thank you, Brittany!!!"